Creating a Chart
We’ve streamlined the purchasing process to be smooth sailing.
- Pick a chart you love
- Click ‘Create a chart’
- Fill out the birth details section
- Click preview – and double check all the details are correct
- Then click ‘Add to cart’
- A pop-up will appear. Select if you would like to add on a printed version
- After you make a selection add it to your cart
Finding the Answer…
If the chart you’ve found doesn’t suit your taste, we recommend first checking out the rest of the shop, as there’s plenty goodness on offer! We have a wide variety of styles and colours to choose from, and are always working on new designs.
If you can’t find what you had in mind, we offer a selection of customisation options that can be made at an additional fee. Please contact our team to discuss.
We are more than happy to investigate this for you. Please contact our support team with a screenshot of the issue and the exact details you have entered and we’ll be in touch.
Ordering + Payment
Of course you can! Simply get in touch with our support team and they will endeavour to amend your artwork as soon as possible. Please note this may increase the standard processing times.
Never fear, all of our products are available as digital files and are ready to download within 48 hours.
We accept all major debit and credit cards from customers in nearly all countries. Including visa, mastercard and american express
[COMING SOON] We offer gift cards with customisable price options right here in our shop! They are digital gift certificates which can be printed for hand delivery or simply emailed over. Each gift card has a unique code which can then be used at the checkout in our store. Please note that all gift cards are valid for 6 months.
You don’t need an account to make a purchase.
However, there will be benefits for registered users in the near future such as saving chart details to your account, access to additional resources and rewards points.
Not to worry, sweet explorer! We have created the ultimate symbols cheat sheet, just for you. If you sign up for an account it will be under the resources tab. Or you can download it here (add this link).
All of our custom charts come as digital downloadable files as standard (which you can print at home or take to your local printer). You can also ‘add-on’ a printed solution including a fine art paper print, canvas or a framed print. What you choose is completely up to you and what you prefer.
Other artworks in our store are available as printed products only. Options are shown on their individual product pages.
Unfortunately, we don’t offer explanations at this stage of the business. Our focus is on slowly introducing people to their charts with foundational information such as learning symbols.
It’s something we are looking into, so if your interested let us know. You might speed up its development!
Unfortunately we don’t offer these just yet, but they are in development and will be available in the near future. For latest releases and precise dates, we recommend signing up to our newsletter.
Download + Printing
The final artwork will arrive via email to your inbox within 48hrs of purchase. There will be a link within the email to download your pdf artwork file.
This link will be available for 3 months from the date of purchase. After that, you will need to download and keep a copy safe on your computer or have it printed.
Our prints are all offered at 16×20 inches / 40x50cm.
We recommend you print your digital files at this size for clarity and aesthetic. However, we allow plenty of white space around the actual chart, should you need to crop it to a different paper size.
A fine art print uses high-quality inks and paper to ensure the longevity of your chart.
Our professional printers are Fine Art Trade Guild approved. A 200gsm heavyweight matte art paper is used for all of our charts and prints.
They have a 100+ year colour guarantee and use museum quality processes and materials.
We recommend a matte or satin, fine art paper that won’t reflect too much light. This will ensure the text and lines remain visible from a distance and that the black ink sits well on the paper. It’s always best to check with your local printer too – stock samples will often vary from store to store so if you can get to one in person you’ll be able to see exactly what your paper options are.
Alternatively, there is always the option for printing on canvas so that you don’t need to frame it.
It’s actually a gold effect we add to each artwork in Photoshop. You can expect your chart to have that metallic look – wherever and whenever you get it printed.
Shipping + Returns
As all products are bespoke, we don’t accept returns for change of mind.
If your print is damaged or if there is any other issue with your order please contact us as soon as possible so that we help.
FREE forever! We offer all our customers free standard shipping on Fine Art Prints. The great thing about our digital charts is you skip the shipping costs too, they come straight to your inbox!
Express shipping options can be selected and are calculated during checkout.
As a small business, we are continually evolving and working on expanding our reach. Whilst we may not ship to your country yet, we do offer digital downloads which you can print yourself – no matter where in the world you are.
These are the countries we do currently ship to:
Australia, New Zealand, United Kingdom, United States, France, Germany, Netherlands, Austria, Belgium and Denmark.
Finding the answer…